FAQs > SUPPORT > How do I reset my password?

How Do I Reset My Password?

  1. On the LightRules login screen, click Reset forgotten password.
  2. On the Reset Password screen, type your email address, and then click Reset Password.
  3. Open the auto-generated email from LightRules and click the link.
  4. Enter your new password in the top and bottom fields.
  5. Click Change Password.

Note: If you are using LightRules in console-only mode (no network connection), you will need to contact supportsupport@digtiallumens.com or +1 (617) 723-1200, extension 3. to reset your password.
Prior to contacting support, please locate your service code/system ID and account registration email.

Last modified: August 09, 2016 11:55:03 AM