FAQs > SUPPORT > How do I reset my password?
How Do I Reset My Password?
- On the LightRules login screen, click Reset forgotten password.
- On the Reset Password screen, type your email address, and then click Reset Password.
- Open the auto-generated email from LightRules and click the link.
- Enter your new password in the top and bottom fields.
- Click Change Password.
Note: If you are using LightRules in console-only mode (no network connection), you will need to contact supportsupport@digtiallumens.com or +1 (617) 723-1200, extension 3. to reset your password.
Prior to contacting support, please locate your service code/system ID and account registration email.